Interactive Voice Response is a communication tool used to manage incoming and outgoing phone calls. A customized pre-recorded message guides each caller through the conversation, including appointment confirmations, payment reminders and other mass notifications. The ability to compare information provided by the caller to your database enables the IVR system to validate the identity of each caller, providing an efficient and secure communication solution. To learn more about Paytek’s Communication service with the Integrated IVR, please Contact Us today.
Benefits of Service
- Reduce Internal Expenses
- Dependable Communication
- Recorded Phone Calls
- Simple, Safe and Secure
- Optional 24/7 Payment Processing